Field Notes
Hard-won lessons from years in the moving industry. No theory, no fluff, just the things that actually move the needle.
One 10-Minute Fix That Could Book You 2–3 Extra Jobs a Month.
It's not a new ad campaign. It's not a cold call script. It's sitting at the bottom of every email your team already sends. Your signature is either working for you or it isn't. Most moving companies have no idea what they're missing.
Who Are You Again?
The moment a lead comes in is the moment trust is either built or lost. A 30-second welcome video from your salesman or owner tells the client they made the right choice before they even have a chance to second guess it.
Your Client Wanted to Give You Money. You Made It a Part Time Job.
You built a wall between you and the client and called it a process. Here's what to remove and what to keep.
Can You Answer This Question? Why Are You Taking a Deposit?
Think about it before you answer. If it took you more than three seconds, this article is for you.
You're Not Competitive. You're a Thrift Store Next to a Bigger Thrift Store.
After enough discounts, enough price cuts, and enough special offers, nobody remembers your real price anymore. Including you.
Have You Ever Printed Your Estimate Next to Your Competitor's? You Should.
Most moving companies have never done this. The ones who have never went back to their old estimate. When a corporate relocation coordinator is sitting at their desk with two estimates in front of them, yours needs to win that moment without you in the room to explain it.