Field Notes
Hard-won lessons from years in the moving industry. No theory, no fluff, just the things that actually move the needle.
Promoting and Firing.
Part 4 of The Playbook Series. The system is built. Now run it. Performance reviews, promotions, terminations, salary structure, and the one thing you cannot afford to lose.
Competencies.
Part 3 of The Playbook Series. Your values become sentences. Sentences become expectations. Expectations become the system you hire, review, promote, and fire by.
Core Values.
Part 2 of The Playbook Series. Your mission is the roof. Now build the columns that hold it up. Values every employee lives by or leaves.
Warning: Only for Companies That Want to Be the Best.
Part 1 of The Playbook Series. Mission and vision sound corporate until they decide who you hire, who you fire, and whether your company survives past you.
Want to Bet I Can Raise Your Blood Pressure With a Binding vs Non-Binding Article?
You've read this before. You think you know it. But you might leave this website and never come back after reading this one.
Your Inbox Looks Original. Your Outbox Tells a Different Story.
You didn't write that follow-up template. Neither did your competitor. It's been copied, forwarded, and watered down so many times nobody remembers where it started. Here's how to actually stand out in the inbox.